AI
How AI agents became the real franchise growth engine
The brands adding units fastest stopped treating AI as a chatbot and started running it as field infrastructure. Here is what that shift actually looks like.
Priya Shah7 min read
AI adoption in small business, a reality check
The hype says every owner is already automating. The ground truth is messier, and more encouraging, than the headlines suggest.
Spend a day with local business owners and the picture is not the one the headlines paint. Most are not running ten AI tools. They are quietly using one or two that solve a real problem, and ignoring the rest. That is a healthy sign.
Adoption follows pain, not novelty
Owners adopt what removes a daily headache. Lead response, missed calls, follow up. The flashy stuff waits until it earns its place.
Devon Pierce
Contributing Writer
Related
More in this section
AI
Voice AI is quietly fixing inbound lead handling
Phone calls were the leakiest part of the funnel for most local businesses. That is changing fast, and the numbers are hard to argue with.
Priya Shah5 min read