The senior care franchise pairs its 215 local advisor offices with a digital planning platform, aiming to reach families before a care crisis.
CarePatrol signed an exclusive US partnership with LTCareNav, a digital long-term care planning platform, connecting families who use the software to CarePatrol's network of more than 215 local advisor offices. The deal blends self-serve digital planning with in-person guidance.
Nearly 70 percent of adults over 65 will need long-term care, yet most families plan only after a crisis hits. LTCareNav pulls people in earlier, during the research phase, and CarePatrol's advisors turn that early interest into hands-on placement help. Reaching families sooner widens the top of the funnel for every local franchisee.
For CarePatrol owners, the partnership is a lead source that arrives pre-educated about care options and costs. Advisors spend less time explaining basics and more time guiding decisions, which shortens the path from inquiry to placement. Exclusivity matters too, since no competing senior placement brand can plug into LTCareNav's families in the US.
CarePatrol, part of Best Life Brands and backed by The Riverside Company, keeps adding technology around its core advisory model rather than replacing it. The bet is that digital tools fill the awareness gap while human advisors close the trust gap. Operators in service categories should note the pattern: pair software for reach with people for conversion.
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