Dr. Jaime Pickett brings 18 years of multi-unit franchise operations to a pet wellness brand built on subscription-based grooming.
Scenthound signed Dr. Jaime Pickett to a 20-unit development agreement covering Raleigh, NC and Richmond, VA. Pickett is a licensed veterinarian who previously ran multi-unit franchises for Banfield Pet Hospital and Papa Johns across 18 years in franchise operations. She's now applying that background to a dog wellness brand that has built its model around memberships rather than one-off grooming appointments.
A veterinarian with franchise operating experience choosing to enter a pet wellness brand is a credibility signal that cuts both ways. It tells prospective franchisees that someone with deep category knowledge reviewed the model and found it sound. It also tells Scenthound leadership that their value proposition is landing with informed buyers, not just people excited about dogs. That distinction matters when a brand is still building out its franchisee base.
Scenthound's membership model means a portion of each location's revenue is recurring and predictable, unlike traditional grooming businesses that operate on appointment-by-appointment cash flows. For a multi-unit operator, that recurring base changes the financial planning equation. Pickett's background in both veterinary care and multi-unit operations makes her well-positioned to understand both the pet wellness side of the pitch and the unit economics underneath it.
Twenty units split between Raleigh and Richmond gives Pickett geographic concentration without market overlap. Both metros have strong demographics for premium pet services, dense suburban populations, and enough geographic spread to avoid locations cannibalizing each other's membership base. Operators who build concentrated regional footprints tend to extract more value from shared staffing, regional marketing, and management infrastructure than those who scatter units across multiple distant markets.
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