The tech-enabled dog care franchise signed its first Colorado multi-unit deal and posted 23% revenue growth in a record second quarter.
Skiptown, the Charlotte-based dog daycare and boarding franchise, closed its strongest quarter yet in the second quarter of 2026. The brand signed its first Colorado multi-unit agreement, a five-location deal in the Denver metro area, while systemwide revenue grew 23% year over year.
The company's active membership base topped 8,000, fueled by a redesigned VIP plan that bundles daycare, boarding, grooming and social perks into one subscription. Membership conversions in its entry-level Clean Pup Plan jumped 110% after a visibility overhaul across Skiptown's locations, a sign that recurring revenue is now driving the business more than one-off visits.
The new Colorado franchisee is a former Skiptown member who converted brand loyalty into a five-unit development commitment, a pattern the company is leaning into as it recruits owners who already understand the customer experience. For multi-unit operators evaluating pet care, that kind of demand-side validation lowers the risk profile compared with unproven concepts.
Skiptown is also expanding SkipOS, its proprietary operating platform, adding capacity dashboards for grooming and bathing that give franchisees real-time forecasting for staffing and appointment availability. An AI-powered chatbot built with SOCi is already cutting response times for customer questions, part of a broader bet that operational technology will separate winners in the increasingly crowded pet care category.
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