Author

Priya Shah

Senior Reporter

Latest by Priya Shah
Google AI search interface redesign shown at Google IO 2026Google
Applied AI

Google's I/O AI Search Overhaul Creates a Franchise Location Data Emergency

At Google I/O on May 19, Google unveiled what analysts called the biggest transformation to its search interface in 25 years. For franchise networks with hundreds or thousands of locations, the shift is operational: AI systems now surface local business results based on structured data quality, and stale location profiles translate directly into lost discovery — and lost revenue.

Priya Shah4 min read
Small business loan application documents on desk representing SBA lending process changesFranchise Times
Operations

The SBA's SBSS Score Sunset Has Changed the Franchise Lending Calculus

Effective March 1, 2026, SBA lenders stopped using the FICO Small Business Scoring Service score for 7(a) loans up to $350,000. Two months in, the downstream effects are clear: documentation requirements are heavier, the credit bar is higher, and the operators best positioned are those with established financials and system-level brand data.

Priya Shah4 min read